‍Drive your CX
with omnichannel technology and AI Agents

We helped UOC increase student recruitment by establishing specific contact channels and internalizing lead and sales management at its contact center, with 100% digital customer service via a click-to-call system.

Thanks to the automation and centralization of its marketing strategies, Santalucía reduced wait times to less than 5 seconds and notably increased its sales teams’ productivity.

Through Inconnect, we allowed Wizink to simultaneously work with three intermediary agencies to boost sales. They also integrated other Inconcert solutions to improve their CX and customer service operations management and control.

With its own omnichannel contact center and the OrientaSat chatbot, the SAT has managed to manage thousands of queries from a single platform. Thanks to Inconcert technology, it has eliminated waiting times and has achieved agile, efficient and personalized service.

Thanks to Inconnect, Verisure UK driven its lead generation strategy. Today, it achieves over 90% contactability and has lowered its CPA compared to other regions. All powered by a solution that enables faster, more personalized, and more impactful campaigns.

Universidad Insurgentes successfully automated its enrollment funnel, reduced its CAC, and improved student engagement. Today, 80% of leads receive a response in under 10 seconds, and the sales team increased its productivity without losing a personal touch.

With Inconcert's Inconnect, Toyota Financial Services has been able to optimize its contact center, integrating collections, customer service and credit into a single platform. This solution allowed them to improve their contact ratio and reduce their operating costs.

Hughes transformed its customer service by integrating Inconnect: it centralized all channels on a single platform, automated collections, and incorporated AI to enhance every interaction. The result: higher satisfaction, lower churn, and a more agile CX operation.

With Inspeech, GSS-Covisian was able to analyze 100% of conversations with our advanced voice and text analysis technology to automatically detect patterns and trends, and thus improve service quality.

With Inconnect, Sies Salud now operates an omnichannel contact center that integrates all communication channels and connects patient support with its clinical system. Improved oversight has boosted productivity, enabling more human and effective service.