Boost your sales with marketing automation

Automate processes and optimize your campaigns controlling the entire customer
journey with our marketing automation and CRM software

Create campaign
What can you do with Infunnel?

Drive your marketing and
sales strategy

Automate your marketing processes

Drive your sales with easy-to-configure workflows, automating communications and processes so your team can dedicate their time and resources to the most strategic tasks.

Manage your CRM in a way adapted to your company

Manage multiple pipelines and teams, customizing each stage and incorporating the conditions to accelerate your sales cycle, thanks to the functions of automation and complete control over the entire process.

Programming-free design

Design emails, landing pages, forms, and pop-ups quickly and intuitively with a user-friendly, no-code editor, creating 100% responsive pieces for any campaign and channel.

Drive omnichannel
campaigns

Integrate the solution with a variety of platforms and communication channels, such as Inconnect and third-party contact centers, to have a broader reach and boost conversion opportunities.

Make decisions based on data

Get full traceability of the customer journey with dashboards and KPIs updated in real time so you can optimize your investment in marketing and strategically plan your campaigns.

Native connection with Insmartbot

Boost leads acquisition with our GenAI-driven virtual assistant.

Insmartbot automatically qualifies leads with natural, friendly language, driving sales opportunities for your team.

Quick configuration

Easily integrate Insmartbot into Infunnel with no technical knowledge.

Process automation

Answer customers’ questions and automatically acquire leads with smart chatbots.

Boost sales

Facilitate upselling and cross-selling campaigns to qualify leads and boost your teams’ sales.

Plan and manage an efficient
marketing and sales strategy

Centralized marketing and sales management

Control your marketing and sales pipeline campaigns on a single platform.

End-to-end customer journey traceability

View the contact’s full history in a centralized way to segment and prioritize audiences.

Multi-channel campaigns

Launch email, SMS, WhatsApp, and WebChat campaigns in compliance with the GDPR.

Adapted pipelines

Customize the stages for each company and sales team at no additional cost.

Integration with third-party platforms

Easily connect the solution to major third-party advertising and contact center platforms.

No code designer

Create emails, landing pages, thank you pages, forms, and pop-ups with no programming using a drag & drop editor.

Automation with workflows

Create distribution, nurturing, contacting, and lead scoring flows to automate processes.

Custom dashboards

Get up-to-date, real-time data of the entire customer journey to optimize your strategy.

Automation analysis

Analyze automated processes to adjust execution hours, waits, and other flows.

Advantages of Infunnel

An intuitive, advanced, omnichannel marketing automation and CRM software.

Easy to use

Thanks to an intuitive interface designed specifically for marketing and sales tasks, all your teams can easily use the solution.

Advanced features at the best price

The Infunnel system is quite versatile and boasts powerful functionalities at a competitive price, guaranteeing lower costs for your martech.

Omnichannel integration

Manage all your processes on a single system, connecting with major advertising and contact center platforms.

RELATED SERVICES

Continuous guidance focused
on your goals

Custom service

We adapt the configuration and implementation of our solutions to your operations and your company’s needs.

Upgrades and enhancements

Ensure your ecosystem is always up-to-date with the latest improvements and functionalities for each product.

24/7 service

Get any question answered and any incident resolved quickly with a local team responding on your schedule and in your language.

Business mentoring

We are with you every step of the way and provide consulting with expert CX teams to ensure you make the best decisions for your business.

Academy

We bolster your skills and knowledge with training sessions adapted to your specific requirements.

Servicio custom

Adaptamos la configuración e implementación de nuestras soluciones a tu operativa y a las necesidades de tu empresa.

Upgrades y mejoras

Mantén tu ecosistema siempre actualizado con las últimas mejoras y funcionalidades de cada producto.

Atención 24/7

Resuelve cualquier duda o incidencia de forma ágil y con un equipo local que te atiende siempre en tu horario e idioma.

Mentoring de negocio

Te acompañamos y asesoramos con equipos expertos en CX para que tomes las mejores decisiones para tu negocio.

Academia Inconcert

Potenciamos tus habilidades y conocimientos con formaciones adaptadas a tus requerimientos específicos.

certifications

Committed to excellence

CSA Trusted Cloud Provider 

Cloud Security Alliance certifies Inconcert as a trusted cloud provider.

Star Level One 

Level 1 CSA certification in Security, Trust, Assurance, and Risk (STAR).

PCI Cloud Security Standards

Data security standards for the payment card industry.

ISO 27001

International information security, cybersecurity, and privacy protection standard.

CCSK

CSA Certificate of Cloud Security Knowledge.

GDPR

Reglamento general de protección de datos de la Unión Europea.

Successes

Discover the results of incorporating Infunnel into your business

Ayudamos a UOC a aumentar su captación de estudiantes estableciendo canales de contacto específicos e internalizando la gestión de leads y ventas en su contact center, con una atención 100% Click-To-Call.

+72%

Estudiantes

+5%

NPS

+85%

Respuestas en < 1 min

7%

Reducción de costes

Con la integración del CRM en su contact center, ayudamos a Viajes El Corte Inglés a gestionar tanto las oportunidades de venta como la atención al cliente de forma mucho más ágil y eficiente.

90%

Hot leads atendidos en <60’’

+14%

Tasa de conversión

+30%

Ventas no presenciales

+12%

Cierre de ventas en contact center

Gracias a la automatización y centralización de sus estrategias de marketing, Santalucía redujo los tiempos de espera de atención a menos de 5 segundos e incrementó notablemente la productividad de sus equipos de ventas.

100%

Interacciones atendidas

100%

Atención personalizada

< 5”

Espera para atención Clic2Call

A través de Inconnect, permitimos a Wizink trabajar con tres agencias intermediarias simultáneamente para aumentar sus ventas. Además, integraron otras soluciones de Inconcert para mejorar la gestión y control de sus operaciones de CX.

+131%

Total de ventas

+35,8%

Productividad

+157,3%

Interacciones gestionadas por día

10%

Reducción de costes

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