Product Features
Our software includes a wide variety of functionalities covering the entire customer lifecycle at an organization: from generating demand, managing the sales funnel, customer service, marketing automation, advanced reports and data analytics, CRM and external platform integrations, quality management, transcriptions and speech analytics, ticket and collaboration tool management to boost team productivity and engagement.
Yes, the software is highly flexible and scalable. You can adapt workflows, configure specific control panels and add modules that respond to your company’s unique needs. We also offer integration options for the external systems you already use.
Our software has open APIs and multiple connectors that allow it to be integrated with platforms like CRMs, digital marketing tools, e-commerce platforms, and more. We also offer integration assistance to guarantee optimal functioning with your current systems.
Yes. The platform is designed for comprehensive management of the entire customer lifecycle, from lead generation to after-sales service. You can administrate and optimize key processes like sales, marketing, customer service, and support, ensuring you offer exceptional customer experience (CX) at each point of contact. The system also includes tools to improve employee experience (EX), facilitating collaboration, tracking performance, and efficiently managing interactions with customers, all in one place.
