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Marketing
3
Reading min

Teyamé 360 mejora un 92% en la personalización del canal de atención con la solución omnicanal de Inconcert

Con la aparición de nuevos canales de comunicación, Teyamé 360 necesitaba un software omnicanal para poder ofrecer una mayor rentabilidad a sus clientes...

Gobierno
3
Reading min

Inconcert implements a contact center within 48 hours in the face of a health emergency

The aid was aimed at the most vulnerable people in the context of a health emergency: informal workers without...

Educación
4
Reading min

UTEL increases service capacity by more than 180% and exceeds sales targets by 50%

One of the leading online universities in the Americas consolidated its omnichannel contact center strategy integrating...

BPOs
3
Reading min

TPS increases productivity by 46% through an integrated management system

Through the comprehensive Inconcert solution and automated telemarketing workflows, the contact center...

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