Subscribe to the blog and receive recommendations to boost your CX
With so many innovations that make up the technological landscape every year, how do you prioritize strategic investments to grow your business? Gartner prepared a report on the technologies with the highest strategic value in 2022. We've compiled the most important ones for you to draw your roadmap for this new year.
1. Data Fabric
Technologies such as Data Fabric (fabric or fabric of data) will be key in the storage, management and analysis of data; processes that will increasingly be in charge of analytics and machine learning systems. Using this type of technology can reduce efforts spent on these tasks by up to 70%.
2. Privacy-Enhancing Computation
This type of solution uses specific algorithms to make better use of big data, and at the same time to protect the security and privacy of the information. Gartner predicts that by 2025, 60% of large companies will use Privacy-Enhacing Computation.
3. Cybersecurity Mesh
Las “cybersecurity meshes” constitute a flexible solution for reliably verifying identity, context and adherence policies in cloud and non-cloud environments. It is a technology that will continue to expand with the growth of teleworking, providing positive financial results in terms of cybersecurity.
4. Hyperautomation
The”hyper-automation” involves a disciplined approach to quickly identify, examine and automate as many business and IT processes as possible. Gartner's recommendation for optimizing costs is that automations are not merely carried out on isolated tasks, but to control them comprehensively.
5. Decision Intelligence
It is called “decision intelligence” to the application of analytics and artificial intelligence in modeling a company's strategic and operational decisions; based on accurate forecasts and simulations. The trend also points to automate decisions that have a high degree of repetition.
6. Distributed Enterprise
Las “distributed companies” have a “digital-first” approach, distribute their operations in different locations and rely heavily on remote business operations and relationships. According to Gartner, these are the organizations with the greatest capacity to meet the needs of consumers and digital employees.
7. Total Experience
La “Total Experience” Integrate to the “Customer”, “User” or “Employee Experience” in a great “multi-experience”, through several points of contact and with a holistic approach. The trend is to apply technology to optimize these shared experiences between users, customers and collaborators.
8. Cloud-Native Platforms
“Cloud-native” platforms will dominate digital initiatives for years to come. To take advantage of the powerful scalability of this technology, Gartner recommends minimizing migrations that don't take full advantage of the attributes of the cloud environment.
9. AI Engineering
Implementing some type of Artificial Intelligence is not enough. It is important to develop complete AI engineering, to continuously optimize the value of AI.
Did you know that 69% of managers say that AI will be the most important technology to emerge stronger after the pandemic?
Discover this and other predictions from Gartner for investing in technologies with strategic value in 2022.