In line with its commitment to leadership in Latin America, Inconcert has joined the Mexican Customer Experience Association(AMEC). This step strengthens our presence in the Mexican market and reinforces our focus on driving innovation in the CX sector.
The Key Role of AMEC
As a non-profit civil organization, AMEC aims to promote the development, dissemination, and implementation of best practices in Customer Experience (CX). It serves as an active community and meeting point for business leaders, professionals, and experts sharing a common goal: positioning CX as a strategic differentiator in business.
AMEC is a benchmark in the sector, providing a platform for learning and collaboration for companies aiming to position customer experience as a key differentiator.
Inconcert and AMEC: Innovation and Collaboration
Through this partnership, Inconcert reaffirms its commitment to working hand in hand with the industry to transform how organizations connect with their customers. This partnership not only solidifies our presence in the Mexican market but also reinforces our mission to drive innovation in CX.
“This new partnership with AMEC will bring us greater value as a company, allowing us to share knowledge with other industry peers and creating opportunities to grow together”, says Norma Pineda, VP of Sales for Latin America at Inconcert.
From the very beginning, Inconcert has been dedicated to shaping the future of CX. Our approach combines cutting-edge technology with a deep understanding of customer needs, positioning us as a strategic partner that not only supports but drives tangible results.
A Vision for the Future in Latin America
Our company’s vision revolves around expansion, growth, and the goal of becominga strategic partner for our clients in Mexico, across Latin America, and around the world. This is why our relationship with AMEC is so essential. This synergy enables us to strengthen our connections in the region and solidify our focus on delivering excellence in customer experience.
