Inconcert expands to Brazil in partnership with Nuveto Group
Inconcert’s expansion into the Brazilian market opens a new chapter in its growth across Latin America, backed by a strategic partner with deep expertise in the region.
This move is a major milestone in Inconcert’s international growth strategy, bringing its solutions to one of the largest and most dynamic markets in Latin America. The partnership with Nuveto Group, a trusted and experienced technology distributor, is key to making this vision a reality.
With this partnership, Inconcert strengthens its commitment to delivering advanced customer experience solutions in new markets, while leveraging Nuveto Group’s deep expertise in the Brazilian market.
Brazil: A strategic opportunity in Inconcert's expansion
Entering Brazil is no coincidence. It is a key market due to its size, diversity, and growing adoption of digital technologies. For Inconcert, the challenge was clear: to enter the market with a compelling offering and the backing of a partner who understands Brazil’s unique dynamics.
Nuveto Group, with its strong presence in Brazil and an established commercial network, emerges as the perfect ally. Its expertise in software distribution and its ability to implement advanced technological solutions are critical for Brazilian companies to quickly adopt Inconcert’s omnichannel ecosystem.
“Partnering with Nuveto Group allows us to join forces and redefine how companies build meaningful connections with their customers and teams. With their support, we are more prepared than ever to bring our GenAI solutions to companies looking to elevate their CX to the next level,” says Armando Trivellato, Head of Growth at Inconcert.
A partnership that combines expertise and technology
The collaboration with Nuveto Group not only enables Inconcert to enter the Brazilian market but to do so with a solid value proposition. While Inconcert brings a cloud-based ecosystem powered by integrated GenAI to enhance every key area of CX, Nuveto Group connects this technology to the specific needs of local businesses.
This partnership focuses on delivering tangible results, such as optimizing the customer lifecycle and boosting team productivity. This approach is crafted to deliver meaningful impact at every stage of the CX journey.
“Our goal is to build a bridge between technological innovation and the operational challenges faced by companies in strategic markets like Brazil. Inconcert brings extensive expertise in strategic mentoring, seamlessly blending customer experience management with cutting-edge technological solutions”, highlighted Miguel Noronha, CSO of Inconcert.
With this move, Inconcert not only expands its presence in Latin America but also solidifies its position as a leader in customer experience solutions. Brazil is a market full of opportunities, and this entry marks the beginning of significant growth in the region. The future looks bright for Nuveto Group, Inconcert, and all the companies ready to embrace this unique combination of expertise and technology.
