Inconcert has successfully obtained the latest PCI DSS 4.0 certification. This milestone reinforces our commitment to protecting our customers’ data and positions us among the select few customer experience technology providers meeting this demanding security standard.
What is PCI DSS, and why is version 4.0 so important?
The PCI DSS (Payment Card Industry Data Security Standard), developed by the Payment Card Industry (PCI) Security Standards Council, establishes a set of guidelines designed to safe guard the personal and financial information of payment card users.
Version 4.0 brings a major upgrade, designed to keep up with the fast-changing digital world and tackle rising security threats like phishing and e-skimming attacks.
New security measures and flexible validation for the payment industry
PCI DSS 4.0 comes with big upgrades compared to the previous version. Key changes include stricter authentication rules for accessing card holder data, updated password requirements (now a minimum of 12 characters instead of 8), and clearer guidelines for managing shared, group, and generic accounts.
But there is more. Version 4.0 introduces customized controls, more flexible assessment processes, and improved reporting systems to make validation and compliance easier. In today’s fast-paced digital world, these updates are not just helpful: they are essential.
Francisco Salgueiro, CIO of Inconcert, comments: "Achieving PCI DSS 4.0 certification is a crucial step for us, especially as we work in industries where information security is paramount. This recognition validates our commitment to delivering secure, reliable solutions that meet the highest security standards for our customers."
With this achievement, we strengthen our position as a leading CX technology provider for key sectors such as banking, insurance, e-commerce, and telecommunications, where data protection is critical. We understand that every interaction matters, which is why we strive to provide a secure environment that enables our clients to meet regulatory requirements and achieve their goals without compromising the user experience.
